Privacy Policy
At Ice Energy, we respect and protect the privacy of our customers and those who use our website. The following Privacy Statement provides details about how your personal information is collected and used, and discloses the privacy practices of www.ice-energy.com.
Information Collection, Use, and Sharing
Ice Energy is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ice Energy collects information from our users at several different points on our website.
Our website offers several opportunities for visitors to register for promotional and informational mailings, online webinars and resources, and for assistance in determining if our products and services are available in your area. These registration forms enable users to opt-in to Ice Energy’s mailing lists and require users to give contact information (such as name and email address). We use this contact information to send information about our company and our products and services. Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up and subsequently wish to withdraw their participation may opt-out of receiving future mailings at any time (see the choice/opt-out section below).
We also keep track of activity on our website via log files stored on our web servers. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. We use our logs of your website activity to assist us in offering you a personalized Web experience, to assist you with technical support, to diagnose problems with our server, to administer our website and to tailor our product and service offerings to you.
Security and Privacy
We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with industry standard security procedures to protect your information from loss, misuse or unauthorized alteration.
We restrict access to personal information to those employees and agents for business purposes only. Only employees who need the information to perform a specific job (for example marketing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We will never share, sell, or rent your personal information with third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service or fulfillment). The contracts prohibit them from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them.
Lastly, we may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request.
Registration
In order to access certain portions of our website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Usage of a cookie is in no way linked to any personally identifiable information while on our site. You have the ability to accept or decline cookies by modifying the settings in your browser. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our website. For more information on how to manage cookies in your web browser, see http://www.aboutcookies.org.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name, email and company), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Choice/Opt-out
We agree to communicate with you only with your permission and at your request. You may opt out of any future contacts from us at any time. You always have the opportunity to opt-out or change preferences via an opt-out link in the footer of all non-transactional email messages.
Alternatively, you may email us at iceinfo@ice-energy.com. In addition, anyone receiving emails from Ice Energy via Constant Contact always has the opportunity to opt-out of email messages via the opt-out link included in the link in the footer of the message.
Notification of Changes
If we decide to change our privacy policy in any material way, we will post those changes on the Ice Energy Website so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
This policy is in effect as of December 2010.